At Assaf, we strive to be the preferred aromatic destination.

That's why we always care

In our customers regarding the purchasing experience from the time of ordering

until the product arrives

And better after-sales service

Therefore, we review with you the most important questions regarding exchange and return policies:

Q: Which shipping companies does Assaf deal with?

At Asaf, we deal with several shipping companies such as Tamex, Makhdoom, Aramex, Saee, and SMSA.

Q: Is international shipping available?

We provide international shipping to our customers in the Gulf. International shipping fees vary depending on the country and the weight of the shipment.

Details of international shipping rates can be found on the shipping details completion page.

• For international orders, if you do not receive your order, whether due to non-response, non-payment of customs fees for your order, or any other reason, the value of the customs fees and shipping fees will be deducted from the return amount.

• In the event of a problem or defect in the product, we must be notified within a period not exceeding 3 days from the date of receipt of the order.

Thank you for your trust.